Return Policy

Your satisfaction is our top priority at Beyond Basics. If you are not completely happy with your purchase, you can request a return or exchange within the eligible period. All returned items must be unused, unwashed, and in their original packaging.

Our Return Process:

1. Contact our support team with your order details.

2. Receive approval and return instructions.

3. Choose between a replacement, store credit, or refund (subject to eligibility).

Please note: Items purchased on sale or during special promotions may not be eligible for return unless defective. Shipping charges for returns are the responsibility of the customer unless the product is faulty or damaged.

We want you to shop with confidence and zero risk — because at Beyond Basics, quality and customer happiness always come first.